Mercure Nairobi Upper Hill - Nairobi
Ever wanted to have breakfast with a giraffe without it stealing your toast? In Kenya, our lodges make it almost possible! Swap your noisy neighbors for a pride of lions (they are much quieter, promise). Whether you fancy a luxury tent in the Maasai Mara or a beach house in Mombasa where the monkeys might critique your swimsuit, we have it all. Don't just sit there; the savannah won't explore itself! Grab a cool spot, avoid the sunburn, and let the wild adventure begin. Karibu Kenya!
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Mercure Nairobi Upper Hill
Nairobi Kenya Road, Upper Hill
No. of rooms
44
WiFi
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.6/10
No. of rooms
44
WiFi
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.6/10
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests needs." Mr Gerard MOUTOU, Hotel Manager.
Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups.
Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Superior King Room. This room features a minibar, soundproofing and air conditioning. ;
King Room. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Accessible parking
24-hour security
Airport shuttle
Fire extinguishers
Bar
Shared lounge/TV area
Outdoor furniture
Linens, towels and laundry washed in accordance with local authority guidelines
Airport shuttle (additional charge)
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
All plates, cutlery, glasses and other tableware have been sanitized
Tour desk
Meeting/banquet facilitiesadditional charge
Fax/photocopyingadditional charge
Sun terrace
Lower bathroom sink
Wine/champagneadditional charge
Concierge service
Cashless payment available
Fruitsadditional charge
CCTV outside property
Cooking classadditional charge
Higher level toilet
Use of cleaning chemicals that are effective against Coronavirus
Emergency cord in bathroom
Thermometers for guests provided by property
Snack bar
Coffee house on site
First aid kit available
Parking on site
Parking
Visual aids: Braille
Physical distancing rules followed
Access to health care professionals
Toilet with grab rails
Guests have the option to cancel any cleaning services for their accommodation during their stay
Board games/puzzles
Facilities for disabled guests
Screens or physical barriers placed between staff and guests in appropriate areas
Auditory guidance
WiFi available in all areas
Breakfast in the room
Airport drop offadditional charge
Safety deposit box
Free WiFi
Property is cleaned by professional cleaning companies
Room service
24-hour front desk
Staff follow all safety protocols as directed by local authorities
WiFi
Business centreadditional charge
Invoice provided
Food can be delivered to guest accommodation
Internet services
Security alarm
Guest accommodation sealed after cleaning
Restaurant
Packed lunches
Physical distancing in dining areas
Delivered food is securely covered
Free parking
Key card access
Dry cleaningadditional charge
Airport pick upadditional charge
Daily housekeeping
Designated smoking area
Air conditioning
Face masks for guests available
Currency exchange
Trouser pressadditional charge
Kids' outdoor play equipment
CCTV in common areas
Ironing serviceadditional charge
Kid mealsadditional charge
Luggage storage
Lift
Kid-friendly buffet
Smoke alarms
Guest accommodation is disinfected between stays
Special diet menus (on request)
Shuttle service
Wheelchair accessible
Non-smoking rooms
Non-smoking throughout
Breakfast takeaway containers
Fitness centre
Process in place to check health of guests
Game drivesadditional charge
Laundryadditional charge
Parking garage
Soundproof rooms
