Cloud Hotel & Suites - Nairobi
Ever wanted to have breakfast with a giraffe without it stealing your toast? In Kenya, our lodges make it almost possible! Swap your noisy neighbors for a pride of lions (they are much quieter, promise). Whether you fancy a luxury tent in the Maasai Mara or a beach house in Mombasa where the monkeys might critique your swimsuit, we have it all. Don't just sit there; the savannah won't explore itself! Grab a cool spot, avoid the sunburn, and let the wild adventure begin. Karibu Kenya!
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Cloud Hotel & Suites
Nairobi Diamond Plaza, Parklands
No. of rooms
28
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
6.8/10
No. of rooms
28
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
6.8/10
Located 1 km from the City Park and 6 km from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available.
The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries.
Breakfast is served at the roof top restaurant by the pool, overlooking the city.
Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets.
The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Standard Double Room. This air-conditioned room features a flat-screen TV, a seating area, a desk and an iPod docking station. The bathroom contains a shower, a hairdryer and free toiletries. ;
Executive Room. This more spacious and air-conditioned suite features a separate sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries. ;
Master Suite. This more spacious and air-conditioned suite features a sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.
Personal trainer
Sun terrace
WiFi available in all areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Shuttle service
Body treatments
Lift
Spa/wellness packages
Airport drop offadditional charge
CCTV outside property
Internet services
Dry cleaningadditional charge
Outdoor furniture
Hair cut
Parking
Yoga classes
Physical distancing in dining areas
Private check-in/check-out
Fire extinguishers
Public transport ticketsadditional charge
Parking on site
Tour desk
Key card access
ATM/cash machine on site
Steam room
Pool cover
Safety deposit box
Delivered food is securely covered
Invoice provided
Airport pick upadditional charge
Barber/beauty shop
Use of cleaning chemicals that are effective against Coronavirus
Temporary art galleriesoffsiteadditional charge
Luggage storage
Physical distancing rules followed
Beauty Services
Kid mealsadditional charge
Thermometers for guests provided by property
Room service
Cashless payment available
Indoor pool
24-hour front desk
Security alarm
Breakfast takeaway containers
Fitness
Fax/photocopyingadditional charge
Facilities for disabled guests
Lockers
Hot tub/Jacuzzi
Packed lunches
Special diet menus (on request)
Sauna
Happy houradditional charge
Meeting/banquet facilitiesadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Free WiFi
Ironing serviceadditional charge
Emergency cord in bathroom
Daily housekeepingadditional charge
Property is cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
First aid kit available
Shared stationery such as printed menus, magazines, pens, and paper removed
Shuttle service (additional charge)
Wheelchair accessible
Minimarket on site
Airport shuttle
Laundryadditional charge
Fitness classes
Coffee house on site
Golf course (within 3 km)additional charge
Staff follow all safety protocols as directed by local authorities
Spa and wellness centreadditional charge
Movie nightsoffsiteadditional charge
Shared lounge/TV area
Currency exchange
Car hire
Air conditioning
Process in place to check health of guests
Linens, towels and laundry washed in accordance with local authority guidelines
Breakfast in the room
Business centre
Face masks for guests available
Snack bar
Trouser pressadditional charge
Smoke alarms
Kid-friendly buffet
Hand sanitizer in guest accommodation and key areas
Wine/champagneadditional charge
Bar
Airport shuttle (additional charge)
WiFi
Key access
Spa facilities
Indoor pool (all year)
Express check-in/check-out
Spa lounge/relaxation area
Concierge service
Screens or physical barriers placed between staff and guests in appropriate areas
Fitness centre
Restaurant
24-hour security
Nightclub/DJadditional charge
Access to health care professionals
Heating
Non-smoking rooms
Kids' outdoor play equipment
Casino
BBQ facilitiesadditional charge
CCTV in common areas
Private parking
Guest accommodation is disinfected between stays
Hair styling
Swimming pool
Soundproof rooms
Toilet with grab rails
Designated smoking area
Family rooms
Heated pool
Baby safety gates
Fitness/spa locker rooms
Food can be delivered to guest accommodation
